HBC Privacy Policy

Health Benefit Consultants Co Ltd ("HBC") realizes the importance and obligation under the Personal Data Protection Act BE 2562, which focuses on respecting your rights. HBC is committed to protecting your Personal Data as pursuant to Personal Data Protection Law and other relevant laws.

This HBC Privacy Policy sets out the practices which HBC ("we", "us", or "our") has adopted in relation to the collection, storage and usage of your information:

when you browse, use, participate in any activity or service on the HBC website ("Site") or post any notice on the Site;
when you participate in any of the activities organised by HBC either online or offline; and
when you use our Mobile application or Line OA

By using, participating, and browsing any of the above (collectively referred to as "Activities"), you agree that we may gather information about you and your access to or your participation in the Activities and that we may use this information in accordance with this HBC Privacy Policy.

Personal Information We Collect

Your personal information may be supplied by you or collected from you as a result of your access to or use of or your participation in the Activities. The information we collect from you may include, but is not limited to, the following: name, identification supporting document including identification card number or passport number, marital status, citizenship, photo(s), date of birth or age, gender, height, weight, blood sugar level, blood pressure, contact information, location (GPS) information, physical activity and performance information, intended health goals, COVID-19 vaccination records, as well as system / log information from your electronic device or other third party applications installed on your electronic device.

Other than personal data obtained from you, we may also obtain your personal data from third parties we deal with or are connected with you (for example, insurance companies or your employer), and from such other sources where you have given your consent for the disclosure of personal data and sensitive information relating to you, and/or where otherwise lawfully permitted.

Our Use of Your Information

HBC respects the privacy of your personal information. Any personal information supplied by you or collected from you as a result of your access to or your participation in the Activities will be used for the following purposes:

to verify your identity;
to enable you to access or participate in the Activities;
to contact you or to send you notifications for alerts you set up for the Activities;
to identify you when you access or participate in the Activities in order for you to enjoy a customised and personalised experience;
to update and enhance our records and to advise you of other products or services which may be of interest to you;
to improve the design and marketing of products and services for your use;
to provide our services to you;
for security and fraud prevention purposes;
for the purposes of statistical analysis of data;
to keep track of your vaccination progress and records; and
responding to your queries.

If you decide that you do not want us to use your personal information or to share your personal information with third parties, you should stop accessing or participating in the Activities, and notify our Data Privacy Officer (see section further below) to remove your personal information.

For information that could not be used to identify you, we may use such information for research and analysis; to display and identify trends within the Application; for marketing and promotional purposes; or to sell it to interested parties.

Disclosure to Third Parties

Your personal information will not be disclosed by us to any third party, unless we have your permission or if it's at your request or we are under a legal obligation or duty to do so, except for disclosure to the following individuals or entities which you agree to:

other companies in the HBC group of companies;
government authorities or regulators;
our professional advisers, including without limitation our lawyers, accountants and auditors;
third party service providers (including those who provide payment, administrative or other services to us in connection with running of the Activities and/or of our business) or data processors;
any agent acting on our behalf;
our business alliance partners;
Third parties in connection with our sale, purchase, merger, reorganization, liquidation or dissolution or under similar circumstances

In the event certain Activities provide the ability for you to obtain the services of third parties, you understand and acknowledge that any such third-party services are not part of the Activities nor are such services provided by us. We provide links to these Activities or services but we do not imply any endorsement of the activities or content of the related websites or mobile applications, nor any association with their operators.

This HBC Privacy Policy does not apply to any such third-party services. As such we strongly recommend that you read and understand their privacy and security policies before using them or providing personal information.

Security

Your personal information is stored on secure servers. We wish to assure you that your personal information will be treated with high standards of security. We maintain reasonable safeguards to protect the confidentiality, security and integrity of your personal information. We use security measures to help protect your personal information against unauthorized disclosure, misuse, or alteration but no data transmission over the Internet can be guaranteed to be 100% secure. We should not be held responsible for events arising from third parties gaining unauthorized access to your personal information if we have taken all reasonable steps to keep your information secure.

Data Retention

We will retain your personal information for as long as your account associated with any of the Activities is still maintained for your access to or your participation in the Activities. We will continue to retain your personal information to the extent such retention is necessary for us to comply with our legal obligations, or to resolve disputes, and/or enforce our agreements.

Updating your Personal Information and contacting HBC

If you wish to access, amend, restrict use or delete any of your personal data held by us, or if you wish to withdraw your consent, or if you have any questions concerning this HBC Privacy Policy, please contact our Data Privacy Officer:

Email: privacy@hbc.co.th

Address: 19th fl.,Vorawat Bldg.,849 Silom rd.,Bangrak,Bangkok 10500 Thailand

Phone Number: +662-6128900

Do note that we will only withhold your access to your personal information in extremely limited circumstances, such as:

where it might prejudice an investigation currently underway;
where it relates to court proceedings and may be subject to the discovery process; or
where other individuals’ personal information is contained in the same record.

This HBC Privacy Policy is not intended to, nor does it, create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on us in respect of any other party or on behalf of any party.

Changes to the HBC Privacy Policy

We reserve the right in our sole and absolute discretion to modify without prior warning or notice this HBC Privacy Policy. You agree that your continued access to or your participation in the Activities after such modification shall constitute an affirmative acknowledgement by you of the modifications and agreement by you to abide and be bound by such modifications.

Governing Law

You hereby acknowledge and agree that this HBC Privacy Policy is governed and applied in accordance with Thai laws and that Thai courts have jurisdiction over any disputes that may arise.

Inconsistencies

In the event that there shall be any conflict or inconsistencies between the English and Thai versions of this HBC Privacy Policy, for the purposes of interpretation and construction, the Thai language version of this HBC Privacy Policy shall prevail and be given effect to.